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The Pfeiffer book of successful conflict management tools : the most enduring, effective, and valuable training activities for managing workplace conflict / Jack Gordon edited.

Contributor(s): Gordon, Jack [edited.].
Material type: materialTypeLabelBookPublisher: San Francisco, CA : Wiley, 2003Description: xxviii, 430 p. : ill. ; 23 cm.Subject(s): Conflict management | Negotiation | Interpersonal conflict | Organizational behavior | Teams in the workplaceDDC classification: 658.4
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