Chăm sóc khách hàng : phát huy lợi thế cạnh tranh / Howard Senter ; Ngô Đình Dũng dịch.
By: Senter, Howard
.
Contributor(s): Ngô, Đình Dũng [dịch].
Material type: 
BookSeries: Business Edge. Publisher: Thành phố Hồ Chí Minh : Trẻ, 2007Description: 108 tr. ; 24 cm.Subject(s): Chăm sóc khách hàngDDC classification: 658.4
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