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Nghệ thuật giải quyết các vấn đề trong "giao tiếp" : The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll ; Dương Cầm dịch.

By: Carroll, Nannette Rundle.
Contributor(s): Dương, Cầm [dịch].
Material type: materialTypeLabelBookPublisher: Hà Nội : Lao động Xã hội/AlphaBooks, 2019Edition: Tái bản lần thứ 3.Description: 307 tr. ; 21 cm.ISBN: 9786046538837.Subject(s): Communication in management | Problem solving | Interpersonal communication | Giao tiếp | Giài quyết vấn đề trong giao tiếpDDC classification: 658.45
Contents:
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
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Includes index.

The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!

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