Foreword / by Kerry Hannon -- Introduction -- To launch something new, you need a good plan -- Think like an entrepreneur, wherever you are -- Listening is your sure-fire, go-to career strategy -- Tweak your brand to send clear messages -- Start now to build your leadership brand -- Power up by tweaking your personal style -- Talk back to the voice in your head -- How do other people get self-discipline? -- How and why to keep smiling -- The real meaning of "networking" may surprise you -- What to say when your work is praised -- Give positive feedback in smart ways -- Get over your fear of looking like a suck up -- Invent games to generate power and direction -- Be prepared with clever ways to brag -- Get the "it" factor : create "presence" -- To make a career shift, start with one grain of sugar -- How to take a career side step, one sugar grain at a time -- Those annoying speech habits may cost you -- Does your calendar support your success? -- Prioritize your priorities -- Getting your boss to listen -- Leading upward : manage the boss, in a good way -- The Jimmy Fallon touch : good manners help you shine -- Do's and don'ts of saying "sorry" -- Find the magic 20 percent -- How to create mentoring that works both ways -- Don't be sabotaged by your own frustration -- Yes, you can do something about difficult colleagues -- Find or build communities -- Manage meetings that work -- How to love your work again -- Make social media work for you -- Stress is contagious and debilitating--but often manageable -- Snap out of it : coping with career rejection -- How to build great teams, even if you're not the leader -- Celebrate your wins and theirs -- It's not okay to be late--usually -- Use numbers to make your goals powerful -- Use those amazing checklists -- Overcome "big project letdown" -- Know when to forget about status -- To lead without authority, know how to herd cats -- How bigger goals can take you further -- You might hesitate, but keep going -- Ageism is real : deal with it sooner than later -- How to stay steady when change is constant -- Art can boost your creativity at work -- The right way to move on -- Choose to be an optimist.