Bí quyết làm việc với người khó ưa = Dealing with difficult people : fast, effective strategies for handling problem people / Roy Lilley ; Bùi Thanh Hiền dịch.
By: Lilley, Roy C
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Contributor(s): Bùi, Thanh Hiền [dịch]
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Item type | Current location | Call number | Status | Date due | Barcode |
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Lê Quý Đôn | 650.13 LI-R (Browse shelf) | Available | 66799 | |
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Quang Trung | 650.13 LI-R (Browse shelf) | Available | 75504 | |
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Quang Trung | 650.13 LI-R (Browse shelf) | Available | 75505 | |
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Quang Trung | 650.13 LI-R (Browse shelf) | Available | 66800 | |
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Quang Trung | 650.13 LI-R (Browse shelf) | Available | 66801 |
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650.13 LI-J Tôi ghét mọi người! : | 650.13 LI-R Bí quyết làm việc với người khó ưa = | 650.13 LI-R Bí quyết làm việc với người khó ưa = | 650.13 LI-R Bí quyết làm việc với người khó ưa = | 650.13 LI-R Bí quyết làm việc với người khó ưa = | 650.13 LI-R Bí quyết làm việc với người khó ưa = | 650.13 LO-L Nghệ thuật giao tiếp để thành công nơi công sở : |
A short course in human relations -- The seven classic difficult types -- Dealing with difficult bosses -- Dealing with difficult colleagues -- Dealing with difficult staff -- Massaging the egoist -- Handling aggressive people -- Dealing with laziness -- Beating the bullies at their own game -- Moaners, groaners and critics -- Perfectionists can be a pain -- Manipulating the manipulators -- Morale and attitude -- Fault-finders and nit-pickers -- Gossip: a bush fire you can do without -- The customer is always right : really? -- Complaint s: we love them -- E-difficult@yourplace -- Social networking -- If things don¿t change they'll stay the same -- A fast-track guide to conflict and how to handle it -- And, finally, finally-- -- Further reading -- References.
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