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Nghệ thuật đàm phán đỉnh cao : sự khác biệt giữa người chiến thắng và kẻ thua cuộc trên bàn đàm phán = Crucial conversations : tools for talking when stakes are high / Kerry Patterson... [và những người khác] ; Minh Hiếu dịch.

Contributor(s): Patterson, Kerry | Grenny, Joseph | McMillan, Ron | Switzler, Al | Minh Hiếu [dịch].
Material type: materialTypeLabelBookPublisher: Hà Nội : Lao động Xã hội/AlphaBooks, 2017Description: 363 tr. ; 21 cm.ISBN: 9786046530961.Subject(s): Interpersonal communication | Interpersonal relations | Đàm phán đỉnh cao -- Giao tiếpDDC classification: 153.6
Contents:
What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.
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Item type Current location Call number Status Date due Barcode
Books Books Lê Quý Đôn
153.6 Ngh (Browse shelf) Available 61047
Books Books Quang Trung
153.6 Ngh (Browse shelf) Available 61049
Books Books Thành Thái
153.6 Ngh (Browse shelf) Available 61048

What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.

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