Strategic Customer Care : an evolutionary, approach to, increasing customer, value and profitability / Stanley A. Brown.
By: Brown, Stanley A.
Material type: BookPublisher: Toronto ; New York : John Wiley & Sons Canada, 1999Description: xiii, 305 p. : ill. ; 23 cm.ISBN: 0471643424.Subject(s): Relationship marketing | Customer relationsDDC classification: 658.8Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Quang Trung | 658.8 BR-S (Browse shelf) | Available | 58946 |
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