Những cuộc đàm phán quyết định : bí quyết để đàm phán đạt hiệu quả cao = Crucial conversations : tools for talking when stakes are high / Kerry Patterson... [và những người khác] ; Minh Hiếu dịch.
Contributor(s): Patterson, Kerry
| Grenny, Joseph | McMillan, Ron | Switzler, Al | Minh Hiếu [dịch].
Material type: 
BookPublisher: Hà Nội : Thế giới/AlphaBooks, 2016Description: 351 tr. ; 21 cm.ISBN: 9786047706259.Subject(s): Interpersonal communication | Interpersonal relations | Đàm phán -- Tâm lý giao tiếpDDC classification: 153.6 | Item type | Current location | Call number | Status | Date due | Barcode |
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Thành Thái | 153.6 Nhu (Browse shelf) | Available | 57630 | |
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Books
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Thành Thái | 153.6 Nhu (Browse shelf) | Available | 57631 | |
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Books
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Thành Thái | 153.6 Nhu (Browse shelf) | Available | 57632 |
What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.
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