Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton.
By: Ford, Robert C.
Contributor(s): Sturman, Michael C | Heaton, Cherrill P.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Call number | Status | Date due | Barcode |
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Quang Trung | 647.95 FO-R (Browse shelf) | Available | 26323 | |
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Quang Trung | 647.95 FO-R (Browse shelf) | Available | 26648 |
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647.950 68 Foo Food and beverage management / | 647.950 68 Foo Food and beverage management / | 647.95 FO-R Managing quality service in hospitality : | 647.95 FO-R Managing quality service in hospitality : | 647.95 GA-M Điều hành nhà hàng for dummies : Để việc học trở nên thật đơn giản = | 647.95 GA-M Running a Restaurant For Dummies / | 647.95 Gou Gourmet Vietnam : |
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