It's all about service : how to lead your people to care for your customers / Ray Pelletier.
By: Pelletier, Ray.
Material type:
BookPublisher: Hoboken, N.J. : John Wiley & Sons, Inc., c2005Description: xxiv, 232 p. ; 24 cm.ISBN: 0471716758 (cloth).Subject(s): Customer relations | Interpersonal relations | Leadership | Teams in the workplace | Employee empowermentDDC classification: 658.812
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Quang Trung | 658.812 PE-R (Browse shelf) | Available | 18610 |
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| 658.812 PE-E Customer relationship management / | 658.812 PE-E Customer relationship management / | 658.812 PE-E Customer relationship management / | 658.812 PE-R It's all about service : | 658.812 PH-M Những cấm kị khi giao tiếp với khách hàng / | 658.812 PH-M Những cấm kị khi giao tiếp với khách hàng / | 658.812 PH-M Những cấm kị khi giao tiếp với khách hàng / |
Includes index.
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