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Dịch vụ sửng sốt, khách hàng sững sờ = Delivering knock your socks off service / Ron Zemke, Kristin Anderson ; Lê Đình Chi dịch.

By: Zemke, Ron.
Contributor(s): Anderson, Kristin | Lê, Đình Chi [dịch].
Material type: materialTypeLabelBookSeries: Bộ sách Công cụ chinh phục khách hàng.Publisher: Hà Nội : Lao động/AlphaBooks, 2017Description: 341 tr. : minh họa ; 21 cm.ISBN: 9786045989463.Subject(s): Dịch vụ khách hàngDDC classification: 658.812
List(s) this item appears in: Danh mục sách Ngành Khách sạn
Tags from this library: No tags from this library for this title.
Item type Current location Call number Status Date due Barcode Item holds
Books Books Quang Trung
658.812 ZE-R (Browse shelf) Available 62978
Books Books Quang Trung
658.812 ZE-R (Browse shelf) Available 62979
Total holds: 0

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