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Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock.

By: Wirtz, Jochen.
Contributor(s): Lovelock, Christopher H.
Material type: materialTypeLabelBookPublisher: New Jersey : World Scientific, 2016Edition: 8th ed.Description: xvii, 783 p. : ill., map ; 28 cm.ISBN: 9781944659004.Subject(s): Marketing -- Management | Professions -- Marketing | Service industries -- Marketing | Customer services -- MarketingDDC classification: 658.8
List(s) this item appears in: Sách mới tháng 9 lần 1 2022
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